Shipping policy
Shipping Policy — Corsetería Singular
Here you can check shipping costs, delivery times, and conditions by area.
Shipping costs
FREE shipping on orders over €70 to mainland Spain.
For orders below that amount:
| Destination | Cost |
|---|---|
| Mainland Spain | €3.90 |
| Balearic Islands | €7.90 |
| Canary Islands | €9.90 |
| Mainland Portugal | €5.99 |
For the Balearic Islands, Canary Islands, and Portugal, shipping costs always apply.
International shipping is calculated at checkout.
Delivery times
| Destination | Delivery time |
|---|---|
| Mainland Spain | 24/48 business hours |
| Balearic Islands | 48/72 business hours |
| Canary Islands | Up to one week |
| Portugal | 24/48 business hours |
| International | 3/4 business days |
Orders placed before 1:00 PM are prepared the same day. After that time, they move to the next business day.
During promotions or sales, delivery times may be extended.
Important: order cancellation
Once an order moves to "Preparation in progress," we cannot guarantee its cancellation, as by that point it may already be in logistics processing or have been requested from the factory.
If it is still possible to stop preparation or dispatch, we will try to process the cancellation.
If it is not possible to stop it, the order will continue to be processed and, if you ultimately do not want it, you may exercise the applicable exchange, return, or withdrawal rights in accordance with our Exchanges and Returns Policy.
Once the order has left our facilities, has been labelled, or shows as "Shipped," we cannot guarantee its cancellation.
If the order is refused on delivery, not collected, or ends up being returned to Singular for reasons attributable to the customer, the refund will be processed once the package has returned to our facilities and in accordance with the conditions set out in our Exchanges and Returns Policy.
Where applicable, the direct costs of return shipping may be deducted.
Products with special delivery times
Some products may have different delivery times, which will always be indicated before purchase.
Carriers
- Mainland Spain: GLS
- Balearic Islands, Canary Islands, and Portugal: Correos
- International: DHL
If you're not home
The carrier will try to contact you to arrange a new delivery attempt or provide you with the available options.
If delivery ultimately cannot be made, or the order is not collected within the timeframe set by the carrier, it will be returned to Singular.
Once received back at our facilities, the applicable refund will be processed in accordance with our Exchanges and Returns Policy, and the direct costs of return shipping may be deducted where applicable.