Frequently asked questions

We want your experience at Corsetería Singular to be as special as each of our pieces. That's why we've gathered the most common questions here to help you before, during, and after your purchase. And if you need anything else, remember that we are always available to assist you.

We want shopping at Singular to be easy, convenient, and secure. That's why you can choose from different payment methods and use the one that best suits you:

Credit or debit card: pay quickly and securely with your card.
Bizum: make the payment directly from your mobile quickly, easily, and securely.
PayPal: pay conveniently through PayPal using its secure payment gateway.
Klarna: buy now and choose how you want to pay, with the payment options available through Klarna.
SeQura: enjoy your purchase now and choose from the different options available to pay later.
Google / Apple Pay: pay quickly and securely using the cards you have saved in Google Pay.
MB WAY: if you are shopping from Portugal, you can pay conveniently through MB WAY.
Multibanco: available for purchases from Portugal. You can make the payment using the Multibanco reference generated at the end of your order.
Bank transfer: by selecting this payment method, we will provide you with the necessary details to make the transfer. The order will be processed once payment is received.
Cash on delivery: pay the carrier directly when you receive your order.

All prices displayed in the Singular catalog include VAT. There will be no surprises during the checkout process.

For orders destined for the Canary Islands and outside of Spain, the VAT corresponding to the country selected in the cart will be applied.

It's very simple. Just choose the product you like, select the size and color you want, and add it to your cart. You can repeat this process with all the products you wish.

Once you have everything you want to buy in your cart, click on the shopping basket icon located in the upper right corner of the website. From there, you can proceed with the purchase, enter your contact details, indicate the shipping address, and select your preferred payment method.

The entire process is explained step-by-step, but if you still have any questions, we'll be happy to help you place your order.

Email: info@corseteriasingular.com
WhatsApp: 674 136 180

You can redeem Discount Codes and Coupons whenever you want during the final step of your purchase.

In this step, you will find a box where you can enter your discount code. Once you have entered it, you will need to click on "Apply Coupon" to see the discount reflected in your shopping cart.

You should always receive an email with your order confirmation and order number.

If you don't receive an email and think you completed the order correctly, don't worry, contact us immediately:

Email: info@corseteriasingular.com
WhatsApp Phone: 674136180

If you created an account with us when placing your order, you can log in to your account anytime to check your order status here.

If you didn't create one at that time, you can contact us, and we will personally inform you about your order status:

Email: info@corseteriasingular.com
WhatsApp Phone: 674136180

Yes, you can modify or cancel your order as long as it has not yet been processed.

If the order is already being prepared or has been shipped, you will need to wait to receive it and, if you wish, easily return it.

If you need more information, you can consult our Exchange and Returns Policy.

Don't worry, we'll be happy to help you and correct the mistake.

You can contact us by filling out the contact form (click here), by sending an email to (info@corseteriasingular.com), or by sending a WhatsApp message to 674136180.

In any case, we promise to correct the mistake as soon as possible.

Of course. Our products can be returned or exchanged for a different size or model, unless otherwise specified in the product description.

To return or exchange the product, you will need to fill out the following form: CLICK HERE to go to the Exchanges and Returns Form.

Also, the first exchange is completely free at Singular!

If you want more detailed information about the Exchange and Return Policy, click here.

Products must be returned in perfect condition and as they were received.

It is essential that they retain all their original labeling, both internal and external.

In the case of briefs, they must always have the plastic safety tag attached.

For hygiene and quality reasons, briefs or products whose product description explicitly states that they cannot be exchanged or returned, it will not be possible to process either of these options. For more information on products that cannot be returned, click here.

Returned products must not show obvious signs of prior use.