Singular informs users of the website about its policy regarding the processing and protection of the personal data of users and customers that may be collected through browsing, purchasing products or contracting services through its website. In this regard, Singular guarantees compliance with current legislation on the protection of personal data, as reflected in Organic Law 15/1999 of 13 December on the Protection of Personal Data and in Royal Decree 1720/2007 of 21 December, which approves the Regulations for the Development of the LOPD, and in the General Data Protection Regulation (RGPD) (EU) 2016/679.
In compliance with current legislation on data protection, users are informed that Singular has adopted technical and organisational measures in accordance with the provisions of the aforementioned regulations. The personal data collected in the forms are processed only by the staff of Singular or the data processors established herein. The appropriate security measures have been adopted for the data provided and, furthermore, all the technical means and measures within their reach have been installed to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided to us.
VERACITY OF THE DATA
The Client or User declares that all the data provided by him/her are true and correct and undertakes to keep them up to date, informing Singular of any changes to them. The user shall be responsible for the veracity of his or her data and shall be solely liable for any disputes or litigation that may arise as a result of the falsity of such data. It is important that, so that we can keep the personal data up to date, the user informs Singular whenever there has been any change in them. Otherwise, we cannot be held responsible for their accuracy.
EXERCISE OF RIGHTS
The LOPD and the RGPD grant data subjects the possibility of exercising a series of rights related to the processing of their personal data. Insofar as the user's data are processed by Singular, they may exercise their rights. To do so, the user must send an e-mail to email@example.com, providing documentation proving their identity (ID card or passport), or by written communication to the address that appears in our legal notice. Said communication must include the following information: Name and surname(s) of the user, the request, address and supporting data.
The exercise of rights must be carried out by the user himself. However, they may be executed by an authorised person as the authorised person's legal representative. In this case, the documentation accrediting this representation of the interested party must be provided.
The user may request the exercise of the following rights:
Right to request access to personal data.
The right to request their rectification (in the event that they are incorrect) or deletion.
Right to request the limitation of their processing, in which case they will only be kept by Singular for the exercise or defence of claims.
Right to object to the processing: Singular will stop processing your data, unless for legitimate reasons or for the exercise or defence of possible claims it must continue to be processed.
Right to data portability: in the event that you wish your data to be processed by another firm, Singular will facilitate the portability of your data to the new data controller.
In the event that consent has been granted for a specific purpose, the user has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
If a user considers that there is a problem with the way in which Singular is handling their data, they may address their complaints to the Security Officer or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.
RETENTION OF DATA
Disaggregated data will be retained without a deletion period. With regard to Client data, the period of conservation of personal data will vary depending on the service contracted by the Client. In any case, it will be the minimum necessary, and may be kept up to:
4 years: Law on Infringements and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 et seq. General Tax Law (accounting books...)
5 years: Art. 1964 Civil Code (personal actions without special time limit).
6 years: Art. 30 Code of Commerce (accounting books, invoices...)
10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
Mailing list users or those uploaded by Singular to RRSS pages or profiles will be kept until the user withdraws consent.
Candidate data (C.V.), if any: In the event that the candidate is not selected, Singular may keep his/her CV stored for a maximum of two years in order to incorporate it into future calls for applications, unless the candidate states otherwise.
COLLECTION AND PROCESSING OF DATA
Singular has a duty to inform users of its website about the collection of personal data that may be collected, either by sending e-mails or by filling in the forms included on the website. In this regard, Singular shall be considered to be responsible for the data collected by the means described above.
In turn, Singular informs users that the purpose of the processing of the data collected includes responding to requests made by users, inclusion in the contact agenda, the provision of products or services and the management of the commercial relationship. The operations, management and technical procedures that are carried out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data, are considered to be Processing of personal data.
Singular provides users with a series of telematic mechanisms for the collection and processing of their personal data for the purposes set out above. The personal data provided electronically, either via email, the contact forms on this website or online contracting, will be used for the commercial and administrative management of the company's customers and users. These data will be processed through servers managed by Custom Professional hosting, which is also the company providing email services, and which will be considered as the data processor.
As established by the LSSICE, Singular undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship shall not be considered as commercial communication.
In any case, only the data necessary to carry out the contracted service, or to be able to respond appropriately to the request for information made by the user, will be obtained.
Occasionally, personal data will be provided through links to third party websites. In this case, at no time will Singular staff have access to the personal data provided by the Customer to such third parties.
Singular has a profile on the main social media on the Internet (Facebook, Instagram), acknowledging that in all cases it is responsible for processing the data of its followers, fans, subscribers, commentators and other user profiles (hereinafter, followers) published by Singular. The processing that Singular will carry out with such data within each of the aforementioned networks will be that permitted by the social network for corporate profiles.
Singular may inform its followers, where not prohibited by law, by any means permitted by the social network about its activities and offers, as well as provide personalised customer service. Under no circumstances will Singular extract data from the social networks, unless the user's consent to do so is specifically and expressly obtained (for example, for the purposes of a competition).
COMMUNICATION OF INFORMATION TO THIRD PARTIES
Singular will not transfer or communicate your data to any third party, except in the cases provided for by law or when the provision of a service implies the need for a contractual relationship with a data processor, and always in accordance with the general terms and conditions approved by the user prior to contracting the service. Thus, when contracting our services, the user accepts that some of the same may be, totally or partially, subcontracted to other persons or companies, who will be considered as Data Processors, with whom the corresponding confidentiality contract has been agreed, or who have adhered to their privacy policies, established on their respective web pages. The user also accepts that some of the personal data collected may be provided to these data processors, when necessary for the effective performance of the contracted service. The user may refuse the transfer of your data to the Data Processors, by means of a written request, by any of the aforementioned means.
The information provided by the customer shall, in all cases, be considered confidential, and may not be used for purposes other than those related to the services contracted or products purchased from Singular. Singular undertakes not to disclose or reveal information about the client's intentions, the reasons for the advice requested or the duration of its relationship with the client.
This privacy and data protection policy has been drafted as of 29 August 2018, and may vary depending on changes in regulations and jurisprudence that may occur, and it is the responsibility of the owner of the data to read the updated document, in order to know their rights and obligations in this regard at all times.