Privacy Policy

singular informs users of the website about their policy regarding the processing and protection of the personal data of users and customers that may be collected by browsing, purchasing products or hiring services through their website. In this regard, singular guarantees compliance with the existing regulations on the protection of personal data, as reflected in Organic Law 15/1999 of 13 December, on the protection of personal data and in Royal Decree 1720/2007 of 21 December, which approves the development regulations of the lopd, and in general data protection regulations (rgpd) (ue) 2016/679.

security measures

In compliance with existing data protection legislation, users are informed that technical and organizational measures have been adopted in the singular manner in accordance with the provisions of the above-mentioned regulations. the personal data collected in the forms are the subject of treatment, only, by the personnel of singular or the persons responsible for the treatment here established. The security measures appropriate to the data provided have been taken and, in addition, all available means and technical measures have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided to us.

accuracy of data

the customer or user states that all the data provided by him are true and correct and undertakes to keep them updated, communicating, to singular, any modification of them. the user will respond to the veracity of so data and will be the only one responsible for how many conflicts or litigation could result from the falseness of them. It is important that, so that we can keep up-to-date personal data, the user report to singular whenever there has been any modification in them. Otherwise, we cannot answer your truth.

exercise of rights

lopd and rgpd grant interested parties the possibility of exercising a number of rights related to the processing of so personal data. as long as the data of the user is treated by the singular, they may exercise so rights. for this purpose, the user must address, provide documentation that credits his identity (dni or passport), by e-mail to, or by written communication to the address that appears in our legal notice. Such communication shall reflect the following information: name and surnames of the user, request, address and accreditation data.

the exercise of rights must be carried out by the user himself. However, they may be executed by a person authorized as a legal representative of the authorised person. in such a case, the documentation that credits this representation of the individual must be provided.

the user may request the exercise of the following rights:

  • right to request access to personal data.
  • right to request rectification (if incorrect) or deletion.
  • the right to request the limitation of its treatment, in which case it will only be preserved by singular for the exercise or defence of claims.
  • the right to object to the treatment: singular data will cease to be treated, unless for legitimate reasons or the exercise or defence of potential claims must continue to be addressed.
  • right to the portability of the data: in case you want that data to be processed by another firm, singular will facilitate the portability of so data to the new responsible.

in the event that consent has been granted for any specific purpose,the user has the right to withdraw consent at any timewithout affecting the lawfulness of the treatment based on prior consent to its withdrawal.

if a user considers that there is a problem with the way in which singular is handling so data, he or she can direct such claims to the security officer or the corresponding data protection authority, being the Spanish data protection agency indicated in the case of spider.

data conservation

the disaggregated data will be without delay. In terms of customer data, the maintenance period of personal data will vary depending on the service that the customer hires. In any case, it will be the minimum necessary, being able to stay until:

  • 4 years: Law on Offences and Sanctions in the Social Order (obligations in respect of membership, high, low, contribution, payment of wages...); arts. 66 and sig. general tax law (accounting books...)
  • 5 years: art. 1964 civil code (personal actions without special time)
  • 6 years: art. 30 trading code (accounting books, invoices...)
  • 10 years: art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.

Users of mailing lists or uploads by singular to rrss pages or profiles will be kept until the user withdraws consent.

candidates' data (C.V.), if any: in case the candidate is not selected, the candidate will be able to keep his curriculum stored for up to two years to incorporate it into future calls, unless the candidate appears otherwise.

data collection and processing

singular has the duty to inform users of your website about the collection of personal data that can be carried out, either by sending email or by filling out the forms included on the website. In this sense, singular will be considered responsible for the data collected through the means described above.

in turn unique informs users that the purpose of processing the data collected contemplates the attention of requests made by users, the inclusion in the contact agenda, the provision of products or services and the management of the business relationship. the operations, arrangements and technical procedures that are carried out in an automated or unautomated manner and that enable the collection, storage, modification, transfer and other actions on personal data, have the consideration of the processing of personal data.

unique makes available to users a series of telematic mechanisms for the collection and processing of so personal data, for the purposes foreseen above. the personal data provided in a telematic manner, either via email, of the contact forms of this website or online contracting will be used for the commercial and administrative management of the customers and users of the company. This data will be treated through servers managed by custom professional hosting, which is also the e-mail service provider, and, which will have the consideration of processing manager.

as established by the lssice, singular is committed not to remit commercial communications without identifying them as such. for this purpose, the information sent to customers for the maintenance of the existing contractual relationship will not be considered commercial communication.

In any case, only the precise data will be obtained to be able to perform the contracted service, or to be able to respond adequately to the request for information made by the user.

At times, personal data will be provided through links to third party websites. In this case, at no time will the singular staff have access to the personal data provided by the customer to such third parties.

social networks

singular has profile on the main social networks of the internet (facebook, instagram), recognizing in all cases responsible for the processing of the data of so followers, fans, socryptors, commentators and other user profiles (hereinafter, followers) published by singular. the unique treatment that will be carried out with such data within each of the mentioned networks will be that the social network allows the corporate profiles.

singular may inform so followers, when the law does not prohibit it, by any way that the social network allows about so activities and offers, as well as provide personalized customer service. In no single case will it extract data from social networks, unless the user's consent for it was obtained in a timely manner (e.g., for a contest).

communication of information to third parties

singular will not give up or communicate to any third party your data, except in the cases legally provided or when the provision of a service implies the need for a contractual relationship with a treatment manager, and always in accordance with the general conditions approved by the user prior to the contracting of the same. Thus, by contracting our services, the user agrees that any of them may be, in whole or in part, subcontracted to other persons or companies, who will have the consideration of treatment managers, with which the corresponding confidentiality contract has been agreed, or adhered to so privacy policies, set out in their respective web pages. It also accepts that some of the personal data collected are made available to those responsible for the processing, where necessary for the effective realization of the contracted service. the user may deny the transfer of your data to those responsible for the processing, by written request, by any of the aforementioned means.


the information provided by the client shall, in any case, be considered confidential, without being used for other purposes than those relating to the contracted services or products acquired to singular. singular is obliged not to disclose or disclose information about the claims of the client, the reasons for the advice requested or the duration of its relationship with the client.


This privacy and data protection policy has been drafted on August 29, 2018, and may vary depending on the changes in regulations and jurisprudence that are taking place, and the data holder is responsible for reading the updated document, in order to know the rights and obligations in this regard at each time.


Form to Request Change or Return

(If you can not find it, make sure to write the name and surnames with which you made the order correctly)

*IMPORTANTE: Si tienes varios productos en tu pedido, especifica en el apartado que selecciones los productos a cambiar. SI te surgen dudas, puedes escribir todo lo que necesites y nos pondremos en contacto contigo.
La nueva talla que solicito es:
del modelo:
El nuevo color y talla que solicito es:
del modelo:
El nuevo modelo y talla que solicito es:
Modelo actual:
Especifica claramente el cambio que quieres realizar. Puedes explicarnos todo lo que necesites y si es necesario, en 24/48h nos pondremos en contacto contigo mediante correo electrónico:

Once we receive your form, we will send you an automatic email explaining the process of exchange or return.

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